Return & Refund Policy - Royal NX

Return & Refund Policy

1. Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns within 7 days of delivery, subject to the following conditions:

  • Items must be returned in their original, unused condition with all tags attached.
  • The original receipt or proof of purchase is required.
  • Products that are damaged, worn, or altered will not be accepted for return.

2. How to Initiate a Return

To request a return, please contact our customer service team at:

Our team will provide further instructions on how to return your item.

3. Refund Policy

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.

4. Non-Returnable Items

Certain items are not eligible for returns or refunds, including:

  • Gift cards
  • Items purchased on clearance or marked as final sale
  • Customized or personalized products

5. Return Shipping Costs

The cost of return shipping is the responsibility of the customer unless the return is due to a defective or incorrect item sent by us.

6. Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Please review this page periodically for updates.

Contact Us

If you have any questions about our Return and Refund Policy, feel free to contact us:

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